Author Archive for Iris Leinwand

Making far seem a lot closer with the Closed World*

 

A long time ago, in my very first SIT blog, I wrote about my nephew, Rani. Don’t worry though, it is not like I expect you to rememberJ. Anyway, a lot has changed since then but I’ll mention here just two relevant points: my nephew is now five years old and for the last 37.5 days he has been living in China with his parents and baby sister but unfortunately, without moi.

His move to China was accompanied by many concerns on my part, one of them being how do we manage to maintain our close relationship despite the formidable distance. I was reassured by friends saying that in today’s world, keeping in touch is much easier due to technology such as skype, but I kept wondering nevertheless how that would work when it comes to a 5-year old kid with the attention span of a… 5-year old kid.

37.5 days later, I can tell you: it works! I have between two to four weekly video calls with my nephew, each lasting something like 45 to 90 minutes.

The first time we had a skype video call, it was more of a Q&A type of thing but then I looked around and realized we are surrounded by a lot of elements that can be used to make our chat more interactive, more fun, more captivating and eventually last longer.

Let me give you a few examples of those elements identified and which activities we did using them:

Books: When I was home I noticed some of Rani’s favorite books left behind so I read to him. I just put the book itself close to the camera so he could see the pictures while he heard me reading it to him.

CDs: What I also had at home were his CDs so I put one of his favorite CDs on and we started dancing or actually more like going wild together (not recommended when you have an audience..)

Video camera: Moved the camera around and asked Rani to identify what he sees. He did the same thing and it became kind of a game with points gained for each item identified correctly.

Covered the camera with my hand, made a noise and asked Rani to identify the noise he heard.

Messages:

As Rani is just now learning his ABCs, I sent him one or two-word messages and asked him to read what I sent.

I asked him what he wanted me to write and sent him a message with this text.

Timer: for a kid as fascinated with numbers as this one, simply asking for a reading of the numbers, watching how they advance is considered an interesting activity with Aunt Iris.

Group video: add the grandparents to the chat and to the games. The more the merrier!

Our own faces: a staring competition to see who laughs first at the funny faces the other does. Again, not sure you’d want witnesses for that one…

The movements we do: triggered in me a childhood memory of the game “Simon says”. We added the grandparents to the game, by the way, using the group video which made it even more fun!

I hope that I have made the point about how easy it has been to come up with these practical ideas above simply by using what we have around us or as we call it at SIT our “Closed World”*.

By the way, our chats have become so successful that my sister- in-law actually found a substantial benefit for her. She sets up some of our chats herself to keep little Rani busy only so that she can take a much needed nap herself…

 

*Note: The SIT Closed World principle dictates that, when solving a problem or developing new products (or services or processes), one should strive to use only those resources that exist in the product (or system) itself, or in its immediate vicinity.

 

 

 

Innovation Tip:

Innovation is not a luxury. We tend to consider it only when we have the right time, the right mind set and of course, the right budget. Actually, it should be harnessed to tackle your every day work challenges. Using innovation as a tool, your company can overcome real-time problems, create more efficient processes, develop new products, and ultimately impact the bottom line.

The weirdoes on the 3rd floor (A Loving Look at SIT and its Idiosyncrasies)

Seeing candidates waiting in the SIT reception area to be interviewed for a facilitation and account management position brought back memories of my very first impressions of the place. So if insights about innovation & the SIT methodology are more your thing, this might not be the post for you…

During the long recruiting process and gazillion interviews I went through way back then, I spent quite some time in the SIT reception area. Having recently left a corporate career at that time, I came to the interview wearing what I thought was an appropriate interview outfit: buttoned up shirt, dress pants and high-heeled stiletto-like sandals. The first indication that I may have gotten it wrong happened as I was riding the elevator up to the SIT offices and was asked: “are you going to see the weirdoes on the third floor?”

Pretty quickly I understood what it meant. The first thing I noticed going in was the shoes or in most cases, the lack thereof. Most of the people in the office were walking around barefoot. This was accompanied, what else, by short cargo pants and plain T-shirts. As I was digesting what I was seeing, examining my own outfit all over again and feeling oh so inadequate, I thought I spotted a woman with shoes on. As she approached, I looked more carefully and realized the one real pair of shoes I managed to spot, except for flip-flops and comfort footwear, was of a bright yellow color.

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Musical Stairs

We all know that taking the stairs is better for our health when compared with riding the elevator or the escalator. But, let’s face it, when presented with the choice, wouldn’t we opt for the “automatic” option?

If the exact same stairs, however, made fun sounds when climbing them, would that make a difference?

You will find the answer to this question in the following clip which demonstrates that assigning stairs a new task of “convincing” people to climb them can result in a fun, innovative and perhaps unexpected situation.



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Innovative Aunt-ing

A big part of my life over the past three years has been dedicated to my role as an aunt. I can proudly say that after gaining hours and hours of “Rani (my nephew’s name) time,” I am a certified (some would say “certifiable”) aunt.

I do enjoy spending time with my nephew, but the little fella sure knows how to keep me, and mostly his parents, on our toes.

I want to share with you an incident that I am sure all of you who have kids, are related to kids or watched over kids, are familiar with. Bear with me through the description of the incident because, at the end, I would love to hear about your experiences as well.

During a game at a play date last week, Rani banged his head against a window and started crying. You know, that type of crying that makes even the iciest of hearts melt. I ran to him, breaking the 2.5-meter world record, took him in my arms, and rocked him against me while murmuring the most ridiculously ineffective things such as “shush now, don’t cry, the pain will go away soon” or futilely getting him to look at the new crayons on the table. While his sobbing continued as strongly, I was thinking to myself that I have to do better – and different – if I want this to work - which led me to the SIT inventive problem solving approach.

I reminded myself that one of the characteristics of inventive problem solving is that the problem is the solution. This led me to the realization that my salvation will not come from bizarre traditional sentences such as “the pain will go away by your wedding day” or external resources like the crayons on the table. Rather, I need to focus my attention on my crying nephew in order to come up with an inventive solution.

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