The session’s going well. Comfortably seated on leather seats, your team has efficiently dissected the product, juggled concepts, whisked the financials up and down in a cocktail shaker and set fire to the business plan. You’re off to a good start. As their leader, you summarize the teams’ exciting new ideas. One colleague suggests amusing puns, another submits a carefully handwritten list. This could get tricky. There’s potential for disagreement in the ranks, with lots of sensitive
egos jostling for priority. You don’t want to offend anyone but you also want the right result. You need Tonglen. Continue reading ‘The right word can change the world’
