Archive for the 'Fixednesses' Channel

Innovation is in order?

If we try to list the barriers to innovation, cognitive fixednesses will be very close to the top of the list. One of our main challenges as facilitators is to help our clients break their fixednesses as part of the attempt to promote innovation. One interesting aspect of these fixednesses, and particularly structural fixedness, is their relationship with language.


Let’s consider the word “order” for example. WordNet defines order as “logical or comprehensible arrangement of separate elements” and “a condition of regular or proper arrangement”. These definitions, coupled with another meaning of the word – “a command given by a superior that must be obeyed” – can help us understand the power of structural fixedness. It highlights our tendency to embrace order and structure as positive attributes that are not only valuable, but also natural.

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SIT goes webinar: “Houston, we have an opportunity!”

Join us for a free Inventive Thinking webinar on Tue, Dec 1, 2009 9:00 AM - 10:00 AM EST.

This one-hour, free webinar introduces you to the concept of “cognitive fixedness”, a major barrier to innovative thinking. We’ll delve into one specific type of fixedness and learn how to overcome it using Task Unification, one of SIT’s innovation tools.

Task Unification offers a new way of observing surroundings, identifying resources and using them creatively.

This webinar mixes hands-on practice and fascinating examples from the world of product innovation, MarCom and problem solving.  At the end of this webinar, you’ll find it easier to view challenges as golden opportunities.

The webinar will be conducted by Shlomit Tassa. Shlomit manages SIT Western Europe Operations, which includes some of SIT’s most strategic clients, such as Bayer, Nestlé, Shell, and Unilever. Additionally, she leads SIT’s Sustainability expertise, working with corporate clients that choose to become greener. Shlomit holds masters degrees in Computer Science and Product Design, and before joining SIT, worked in high-tech companies in Israel and in the US, and later as an independent usability consultant.

Register now by clicking here

Once registered you will receive an email confirming your registration with information you need to join the Webinar.

How to reinvent yourself?

Our lives are full of cases of cognitive fixedness that prevent us from making changes, including changes to our careers. Some rules of creative thinking can help us see beyond the well-known and the familiar.

I have been working at SIT for 13 years, facilitating thought processes for new products and services for companies and organizations around the world. The invention of new products is a fascinating process, but just between us – how many of us get to dabble in it? How relevant is it to our everyday lives? On the other hand, perhaps we could use inventive thinking not merely for the development of new products, services and strategies, but also to reinvent ourselves?

After all, one of the major challenges of creative thinking is in the ability to overcome cognitive fixedness – the tendency to perceive things in a particular way, and the inability to notice their other facets. And we all have fixedness. We attribute certain roles to given situations or to their components and tend to be blind to other possibilities. The more we get used to certain presumptions, the more they become axiomatic in our minds, and difficult for us to abandon.

But our instances of fixedness are not restricted to our view of our environment; they also exist in how we think of ourselves. For example, we don’t like ambiguous situations. We already know what our own role is. We know what is required of us; we are acquainted with our responsibilities and know how to address them. But facing a vague situation, one where we don’t know what to expect, is no easy thing, especially when our career is at stake. I am not saying this to dishearten you. On the contrary: if you cannot predict the future, invent it.

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Become greener by breaking fixedness

Amnon and I presented last week in Greener by Design (GbD) in San Francisco, subtitled “Greener Products for Leaner Times”.  Our innovation message for companies working on going greener was to focus on finding and tackling their fixedness.

Cognitive Fixedness, first defined by psychologist Karl Duncker, prevents individuals and companies from creating new configurations in the systems they manage.  This often blocks us from seeing potential efficiencies and material reduction, and breakthrough solutions to problems.  SIT tools help break 3 kinds of cognitive fixedness:

1. Structural – The tendency to view products and systems as a complete gestalt.  Many of SIT’s tools help break this particular fixedness.  The following water saving toilet (click to check out the cool animation!) was developed by Villeroy-Boch in an SIT workshop.  Multiplying the water streams resulted in more pressure in each stream, therefore requiring less water.  This product won the ISH Innovation Prize and was chosen by Deutsche Bank in its transformation of its HQ to be the most environmentally friendly high-rises in Europe.

2. Functional – Seeing objects as capable only of fulfilling their original function.  SIT uses the Task Unification tool to help innovators find new uses for existing resources, thus forcing them find new functions for available objects and tackle functional fixedness.  My previous post described several such uses of unexpected resources for generating energy.

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Innovation Barriers | Chapter 1: Why We Struggle

This is the first of a series of posts discussing innovation barriers. This series will not encompass all that can be said on the subject. That would take a series of books. It will describe, however, several types of barriers we face when we try to innovate. It will also discuss these barriers in relation to the innovation methodologies that have been developed to address them.

Dr. Gadi Segal, a business partner and a good friend, told me once that “the more therapeutic options you have for a disease, the more likely it is that none of them is really effective.”

When I make the analogy to the realm of innovation I hesitate to conclude that none of the innovation methodologies available is really effective… Let’s just agree that the abundance of approaches and technique is indicative of the magnitude of the challenges posed by innovation.

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Spot your blind spot

In this post I’d like to discuss an intersting “Mental Block” we all suffer from.

Let’s begin with a simple puzzle:

One of the king’s servants presents him with a bottle and says, “I have in this bottle a magic substance that can dissolve any other substance”. How did the king know immediately that his servant was lying?

The answer is very simple:

If it can dissolve anything, how come it doesn’t dissolve the bottle?!

This is a simple puzzle, and yet many of us need to think a while before we come up with the answer. Why is that?

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I think, therefore I am fixated

“Cogito ergo sum” or “I think, therefore I am” is a famous philosophical quote from René Descartes.

I have my own version of this statement:

“I think, therefore I am fixated”.

What I mean is that it’s almost impossible for the human brain to produce a really fresh and unique thought. Every thought, opinion or idea is somehow connected to previous concepts stored in the brain.

There are many definitions for fixedness, but I like this one: “The inability to see the solution to a problem although it stares us in the face.”

When we decide or when we are asked to think uniquely or creatively, the fixation intensifies. (So if you want to kill someone’s creativity, just ask him/her to think creatively. I can guarantee you that it works every time!)

So how can we fight fixedness?

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