Archive for the 'Fixednesses' Channel

It’s the greatest thing since sliced bread


Over the last century or so, innovation has gradually become a more and more dominant factor in our world. However, despite the increasing presence and influence innovations have on our everyday lives, none of them has made it into our language – save one: sliced bread. We often hear statements like “it’s the greatest thing since sliced bread!”, but have you ever stopped to ask yourselves how this seemingly simple innovation has managed to become the benchmark for future inventions? A closer look at the history of sliced bread may shed some light on this question.

In the early years of the 20th century, Otto Frederick Rohwedder had a revolutionary idea: why not sell bread that is already sliced?! A Jeweller by profession, Rohwedder had little to do with the baking industry, but living in a small town in Iowa, right in the middle of the bread basket of America, he was no stranger to it as well. In 1912 he decided to implement his vision, and started to develop a machine that would automatically slice bread. As his project advanced he soon realized that slicing the bread created a new problem – the multiple surfaces of the sliced bread made it hard to keep it from going stale. It was 16 years later that he completed developing a bread slicer that not only sliced the bread, but also wrapped it in a wax paper to keep it fresh.

 

Although many bakers had their doubts about this strange machine, the first Rohwedder Bread Slicer was sold after 16 years in 1928, and by July that same year the first loaf of pre-sliced bread went on shelves in Chillicothe, Missouri. Soon after, in 1930, a company called Wonder Bread started marketing sliced bread nationwide

Sliced bread saved time and effort for consumers, and made it easier to reach for a second and third slice, increasing comfort and consumption. It also gave a boost to pop-up toasters, which had been languishing on the shelves since 1926, as well as to spreads such as peanut butter and jam.

So what is it about this invention that earned it its unique place? Was it the unveiling of such a dominant need that was latent for so many years? Was it the fact that even one of the oldest, most basic products in the world can be reinvented? Was it the immense success of an idea that is so simple it seems almost obvious in hindsight? Or was it the fact that even such an iconic invention still took almost two decades to develop and implement?

Whatever the historic answer may be, there is much to learn from the story of sliced bread. It is a story of a man and an idea – a story that turns out to be far more complicated than you might expect. It involved insight, challenge, creativity and perseverance – much like the story of any successful innovation.

So whatever you spread on your bread – peanut butter & jelly, cream cheese or humus – tell us what you think made this innovation resonate so loudly in our collective minds. We would love to hear what you think.

Blind.

Roni’s story in his latest post reminded me of what was probably the most dramatic moment in my 15+ years of facilitating innovation. I’ve told this to people a few times (not many, because I am pretty ashamed of my role in the event), and they often don’t believe me, but I swear that this happened exactly as it is told here.

It was a pro-bono session in a city in the US MidWest, and the objective was to find innovative ways to improve communications and understanding in the local community, which had been stressed to the point of intermittent violence. The organizers had attempted to statistically represent, within the 16 participants, all segments of the local population according to race, religion, gender, sexual orientation and what not, and had done an excellent job. It was the heterogeneous-est group you could imagine, all of them good intentioned active citizens.

The first day went well, and on the morning of the second day, we opened with an exercise: the group sat on chairs in a circle, except for one person who stood in the middle. This person was asked by me to mention something he remembered from the first day, then pick another participant, ask them to stand up, and sit in their place, and so on.

Continue reading ‘Blind.’

What you see is what you get – or is it?

The book “Thinkertoys” by Michael Michalko mentions a story on page 7 about a group of scientists who visited a tribe in New Guinea who believed that the world ended at a river nearby.

When one of the scientists had to leave, he crossed the river and waved to the tribesmen as he got to the other side. The tribesmen didn’t respond. When the other scientists asked why they hadn’t responded, they said that they hadn’t seen anyone across the river.

Their belief about the end of the world was so strong that it actually blinded them.

Do you think this happens just to people disconnected from the modern world? Well, I think this happens to all of us all the time. We simply can’t see what we don’t expect to see.

Continue reading ‘What you see is what you get – or is it?’

Innovation is in order?

If we try to list the barriers to innovation, cognitive fixednesses will be very close to the top of the list. One of our main challenges as facilitators is to help our clients break their fixednesses as part of the attempt to promote innovation. One interesting aspect of these fixednesses, and particularly structural fixedness, is their relationship with language.


Let’s consider the word “order” for example. WordNet defines order as “logical or comprehensible arrangement of separate elements” and “a condition of regular or proper arrangement”. These definitions, coupled with another meaning of the word – “a command given by a superior that must be obeyed” – can help us understand the power of structural fixedness. It highlights our tendency to embrace order and structure as positive attributes that are not only valuable, but also natural.

Continue reading ‘Innovation is in order?’

SIT goes webinar: “Houston, we have an opportunity!”

Join us for a free Inventive Thinking webinar on Tue, Dec 1, 2009 9:00 AM - 10:00 AM EST.

This one-hour, free webinar introduces you to the concept of “cognitive fixedness”, a major barrier to innovative thinking. We’ll delve into one specific type of fixedness and learn how to overcome it using Task Unification, one of SIT’s innovation tools.

Task Unification offers a new way of observing surroundings, identifying resources and using them creatively.

This webinar mixes hands-on practice and fascinating examples from the world of product innovation, MarCom and problem solving.  At the end of this webinar, you’ll find it easier to view challenges as golden opportunities.

The webinar will be conducted by Shlomit Tassa. Shlomit manages SIT Western Europe Operations, which includes some of SIT’s most strategic clients, such as Bayer, Nestlé, Shell, and Unilever. Additionally, she leads SIT’s Sustainability expertise, working with corporate clients that choose to become greener. Shlomit holds masters degrees in Computer Science and Product Design, and before joining SIT, worked in high-tech companies in Israel and in the US, and later as an independent usability consultant.

Register now by clicking here

Once registered you will receive an email confirming your registration with information you need to join the Webinar.

How to reinvent yourself?

Our lives are full of cases of cognitive fixedness that prevent us from making changes, including changes to our careers. Some rules of creative thinking can help us see beyond the well-known and the familiar.

I have been working at SIT for 13 years, facilitating thought processes for new products and services for companies and organizations around the world. The invention of new products is a fascinating process, but just between us – how many of us get to dabble in it? How relevant is it to our everyday lives? On the other hand, perhaps we could use inventive thinking not merely for the development of new products, services and strategies, but also to reinvent ourselves?

After all, one of the major challenges of creative thinking is in the ability to overcome cognitive fixedness – the tendency to perceive things in a particular way, and the inability to notice their other facets. And we all have fixedness. We attribute certain roles to given situations or to their components and tend to be blind to other possibilities. The more we get used to certain presumptions, the more they become axiomatic in our minds, and difficult for us to abandon.

But our instances of fixedness are not restricted to our view of our environment; they also exist in how we think of ourselves. For example, we don’t like ambiguous situations. We already know what our own role is. We know what is required of us; we are acquainted with our responsibilities and know how to address them. But facing a vague situation, one where we don’t know what to expect, is no easy thing, especially when our career is at stake. I am not saying this to dishearten you. On the contrary: if you cannot predict the future, invent it.

Continue reading ‘How to reinvent yourself?’

Become greener by breaking fixedness

Amnon and I presented last week in Greener by Design (GbD) in San Francisco, subtitled “Greener Products for Leaner Times”.  Our innovation message for companies working on going greener was to focus on finding and tackling their fixedness.

Cognitive Fixedness, first defined by psychologist Karl Duncker, prevents individuals and companies from creating new configurations in the systems they manage.  This often blocks us from seeing potential efficiencies and material reduction, and breakthrough solutions to problems.  SIT tools help break 3 kinds of cognitive fixedness:

1. Structural – The tendency to view products and systems as a complete gestalt.  Many of SIT’s tools help break this particular fixedness.  The following water saving toilet (click to check out the cool animation!) was developed by Villeroy-Boch in an SIT workshop.  Multiplying the water streams resulted in more pressure in each stream, therefore requiring less water.  This product won the ISH Innovation Prize and was chosen by Deutsche Bank in its transformation of its HQ to be the most environmentally friendly high-rises in Europe.

2. Functional – Seeing objects as capable only of fulfilling their original function.  SIT uses the Task Unification tool to help innovators find new uses for existing resources, thus forcing them find new functions for available objects and tackle functional fixedness.  My previous post described several such uses of unexpected resources for generating energy.

Continue reading ‘Become greener by breaking fixedness’

Innovation Barriers | Chapter 1: Why We Struggle

This is the first of a series of posts discussing innovation barriers. This series will not encompass all that can be said on the subject. That would take a series of books. It will describe, however, several types of barriers we face when we try to innovate. It will also discuss these barriers in relation to the innovation methodologies that have been developed to address them.

Dr. Gadi Segal, a business partner and a good friend, told me once that “the more therapeutic options you have for a disease, the more likely it is that none of them is really effective.”

When I make the analogy to the realm of innovation I hesitate to conclude that none of the innovation methodologies available is really effective… Let’s just agree that the abundance of approaches and technique is indicative of the magnitude of the challenges posed by innovation.

Continue reading ‘Innovation Barriers | Chapter 1: Why We Struggle’