It often seems that being innovative is a privilege of the wealthy. Those who have the time to invent and innovate are most probably not busy with everyday survival. Or are they?
Constraints enhance creativity. When resources are limited or have been exhausted, constraints have a ball; and so does creativity.
For example, lack of access to safe drinking water is a critical problem in poor countries around the world. Every year, thousands of people die from infectious diseases, brought on by polluted water. PlayPumps International has come up with a successful, creative solution to the problem: a merry-go-round that pumps water into a storage tank, while children have fun riding it round and round. What is so brilliant about this idea is its simplicity. Kids at play spin the merry-go-round anyway, so the system uses an existing resource to achieve a new objective, improving the quality of life for the entire village.
In SIT, we say that the term NPD stands for New Promise Development, in addition to its more ordinary meaning New Product Development.
We explain that when our customers want us to innovate and bring them something new and exciting, this doesn’t necessarily have to be a product. It could be a new promise, new usages or new packaging for an existing product. A classic example comes from Orbit: Remember when chewing a gum was something you did just to freshen your breathe? Orbit reinvented the chewing gum category by promoting the anti decay benefit of its chewing gum.
We believe that developing new promises is always a great way to innovate, but in a time of recession we may need new promises even more.