Tag Archive for 'Problem Solving'

The better you understand the problem, The better the solution

(Dedicated to my friend Gili, one of the few who truly understand…)

 Friday morning, 6:45. I am just about to leave for my weekly cycling. I push the ‘on’ button on my computer to check e-mail. The computer starts up, but a couple of seconds later, instead of making the normal sounds of the operating system booting, it shuts down. My senses sharpen, adrenaline’s pumping. Like a wild animal sensing a threat, I enter troubleshooting mode.

Wearing my thinking cap, equipped with some experience and healthy logic, I apply rule number 1: “Perhaps the problem is not really a problem – confirm.” Naturally, I try to turn the computer on again. The same thing happens: I press the button, the computer starts running and 2-3 seconds after it shuts down.

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State analysis (sometimes, the problem is too easy to be easily solved)

A man walks into a store. He selects a hat priced at $7 and gives the salesman a $10 bill. There is no change in the till, so the salesman takes the bill over to the neighbor to break it. He comes back, gives the buyer the hat and $3 change. The next day the neighbor comes in and tells the salesman that the $10 bill he broke is counterfeit. The salesman takes a look at the bill and sees it is indeed a fake. He apologizes and gives the neighbor a new, genuine $10 bill. The question is: how much has the salesman lost in this triple transaction (assuming, for simplicity’s sake, that the price of the hat was equal to its cost)?

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Spot your blind spot

In this post I’d like to discuss an intersting “Mental Block” we all suffer from.

Let’s begin with a simple puzzle:

One of the king’s servants presents him with a bottle and says, “I have in this bottle a magic substance that can dissolve any other substance”. How did the king know immediately that his servant was lying?

The answer is very simple:

If it can dissolve anything, how come it doesn’t dissolve the bottle?!

This is a simple puzzle, and yet many of us need to think a while before we come up with the answer. Why is that?

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…and everything is honky dory

Have you ever seen a policeman giving a ticket to someone honking their car horn in a no-honking zone or at 2 am? In all of my 37 years I have seen (and gotten) speeding, parking, j-walking (etc.) tickets switching hands from the policeman’s to the felon’s. Not once have I seen a driver getting a ticket for miss-honking.


As a “walker”, I find all this honking quite annoying. One thing is sitting in the car with your windows closed and radio on, another thing is standing next to a nervous wreck in the form of a driver in the rush hour, honking at cars failing to move 0.00001 seconds after the traffic light has turned green.

Now, this is, my friends - a problem. Not a “challenge”, not an “issue” and certainly not an “opportunity” but one big, annoying problem.
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Aiming at ghosts

This is not a ‘check-out-this-cool-link’ post. It’s not a ‘I-need-to-pitch-a-sale-so-I’m-faking-a-
blog’ either. Not even a ‘I’m here I’m here’, post. It’s a simple ‘I-think-I-have-a-genuine-
insight-to-share-and-would-appreciate-your-thoughts’ post. The good old kind. Its probably my insight only because I was too lazy to look it up, or because I just didn’t share it with anyone to hear them say: Duh!
So for all it’s worth here it is. Enjoy!


They say that knowing the problem is half way to meeting the solution. I think, who ever said that was either grossly mistaken or had never met with a real problem :). Nevertheless, I must agree that ‘Knowing’ the problem, can be, instrumental for its resolution. But Knowing the problem can’t be a problem. Can it? Knowing is easy. The problem is a noisy pesky fellow, difficult to miss. So all we need is someone with a hefty creativity-out of the box-weapon, to blast it clear. We meet with experts, offering to help us find a creative solution to a problem, your problem, any problem. And as great as they are (and many times, they are!), they too often miss-shoot. Continue reading ‘Aiming at ghosts’