Tag Archive for 'troubleshooting'

The better you understand the problem, The better the solution

(Dedicated to my friend Gili, one of the few who truly understand…)

 Friday morning, 6:45. I am just about to leave for my weekly cycling. I push the ‘on’ button on my computer to check e-mail. The computer starts up, but a couple of seconds later, instead of making the normal sounds of the operating system booting, it shuts down. My senses sharpen, adrenaline’s pumping. Like a wild animal sensing a threat, I enter troubleshooting mode.

Wearing my thinking cap, equipped with some experience and healthy logic, I apply rule number 1: “Perhaps the problem is not really a problem – confirm.” Naturally, I try to turn the computer on again. The same thing happens: I press the button, the computer starts running and 2-3 seconds after it shuts down.

Continue reading ‘The better you understand the problem, The better the solution’