{"id":155,"date":"2017-08-14T21:55:58","date_gmt":"2017-08-14T18:55:58","guid":{"rendered":"http:\/\/sitblog.spskit.com\/?p=155"},"modified":"2018-04-22T12:07:35","modified_gmt":"2018-04-22T09:07:35","slug":"inventive-solutions","status":"publish","type":"post","link":"https:\/\/www.sitsite.com\/blog\/inventive-solutions\/","title":{"rendered":"Inventive Solutions: Problem Solving Techniques in the Healthcare Industry"},"content":{"rendered":"<p>It is the beginning of autumn in the Northern Hemisphere. What better way to get ready for the winter than preparing to fend off all the viruses that come with it?\u00a0Today\u2019s case study is about one of Israel\u2019s largest HMO\u2019s (Health Maintenance Organization) and its struggle to reduce the use of antibiotics among its virus-stricken patients. The use of inventive solutions like SIT&#8217;s multiplication tool allowed the HMO to overcome this issue.<\/p>\n<h2><strong>Read more to see how Israel&#8217;s largest HMO used inventive solutions and problem-solving techniques:\u00a0<\/strong><\/h2>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-268 size-medium\" src=\"https:\/\/www.sitsite.com\/blog\/wp-content\/uploads\/2017\/08\/antibiotics.jpg-300x154.png\" alt=\"inventive solutions\" width=\"300\" height=\"154\" srcset=\"https:\/\/www.sitsite.com\/blog\/wp-content\/uploads\/2017\/08\/antibiotics.jpg-300x154.png 300w, https:\/\/www.sitsite.com\/blog\/wp-content\/uploads\/2017\/08\/antibiotics.jpg-768x393.png 768w, https:\/\/www.sitsite.com\/blog\/wp-content\/uploads\/2017\/08\/antibiotics.jpg-250x128.png 250w, https:\/\/www.sitsite.com\/blog\/wp-content\/uploads\/2017\/08\/antibiotics.jpg.png 853w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>In the years leading up to 2001, the statistics showed a consistent annual increase in both the prescription and use of antibiotics among children. Today, it is common knowledge that overuse of antibiotics is one of healthcare\u2019s biggest concerns. Back then, only healthcare professionals were aware of the danger of the evolution of \u201csupergerms\u201d with resistance to antibiotics.\u00a0 This, together with the financial impact that heavy antibiotic consumption had on the insurers (i.e. HMO\u2019s) who subsidize the drug\u2019s purchase, incentivized the HMO to find a solution.<\/p>\n<h3><strong>Prescribing for the wrong reasons<\/strong><\/h3>\n<p>Funnily enough, the biggest contributors to the problem were the HMO\u2019s own General Practitioners, who obviously knew better. It was found that they were over-prescribing antibiotics to their patients not because they felt that it was the correct treatment, but because the HMO was \u2013 in part \u2013 evaluating them according to customer (i.e., patient, or in this case, patient\u2019s parents) satisfaction. Not surprisingly, parents with children who did not feel well had their own motivations to get an antibiotics prescription. Parents wanted to give their children some type of medication to feel they were contributing to end their child\u2019s suffering and\u2026 they needed to get back to work ASAP.<\/p>\n<h3><strong>\u00a0No silver-bullet solution<\/strong><\/h3>\n<p>SIT was invited by the HMO to help <a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pubmed\/14986459\">generate solutions to this problem<\/a>. After applying the Systematic Inventive Thinking method during multiple sessions over several days, it became apparent that there wouldn\u2019t be a silver-bullet solution, but a collection of inventive solutions addressing different aspects of the problem.\u00a0 However, at the forefront remained the paradox of the doctors\u2019 dilemma: wanting to satisfy their patients while giving the most appropriate clinical solution.\u00a0 In other words, the HMO was looking to remove the connection between the patient\u2019s request for antibiotics and the doctor\u2019s decision regarding the right treatment.<\/p>\n<p>One of the most inventive solutions generated was a result of<a href=\"http:\/\/www.innovationinpractice.com\/innovation_in_practice\/multiplication\/\"> SIT\u2019s Multiplication tool<\/a>:\u00a0 Add to the problem world something that is similar to what already exists there.<\/p>\n<p><center><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/sORlZIUbQvs\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/center><\/p>\n<h3><strong>Two for one &#8211; Inventive Solutions!<\/strong><\/h3>\n<p>The idea was that the doctor would give the parent two prescriptions.\u00a0 One was effective immediately, prescribing medications that reduce the severity of the symptoms &#8211; nose drops, lozenges, etc. The second, effective 48 hours later, was the prescription for antibiotics.\u00a0 It was anticipated that if the symptoms would be gone by then (as is the case with most viruses), the parent would simply not fill this second prescription. [Note that in 2001, the OTC market in Israel was close to non-existent.\u00a0 Therefore, even symptomatic medicines were dispensed only by a pharmacist, even though no prescription was needed.]<\/p>\n<p>This solution, together with an ad campaign against antibiotic overuse, and other solutions involving education for parents and doctors, generated an impressive decrease of 33% in antibiotic consumption over the following two years!<\/p>\n<p>A very healthy, virus-free and bacteria-free autumn to you all!<\/p>\n<p>Keep learning how to apply SIT&#8217;s methodology in our post about <a href=\"http:\/\/www.sitsite.com\/blog\/innovation-strategy\/\">how to optimize and make your idea a sweet idea.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is the beginning of autumn in the Northern Hemisphere. What better way to get ready for the winter than preparing to fend off all the viruses that come with it?\u00a0Today\u2019s case study is about one of Israel\u2019s largest HMO\u2019s (Health Maintenance Organization) and its struggle to reduce the use of antibiotics among its virus-stricken [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":268,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[12,11],"tags":[10,9,8],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Inventive Solutions: Over-prescription of HAntibiotics<\/title>\n<meta name=\"description\" content=\"Learn how Israel\u2019s largest HMO\u2019s used problem-solving techniques and inventive solutions to reduce the use of antibiotics among its virus-stricken patients. \u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sitsite.com\/blog\/inventive-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inventive Solutions: Over-prescription of HAntibiotics\" \/>\n<meta property=\"og:description\" content=\"Learn how Israel\u2019s largest HMO\u2019s used problem-solving techniques and inventive solutions to reduce the use of antibiotics among its virus-stricken patients. \u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sitsite.com\/blog\/inventive-solutions\/\" \/>\n<meta property=\"og:site_name\" content=\"Innovation Inside\" \/>\n<meta property=\"article:published_time\" content=\"2017-08-14T18:55:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-04-22T09:07:35+00:00\" \/>\n<meta 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